Shipping policy
Gumption Coffee Inc.
1. Where we ship
We ship within the United States only, including PO Boxes and APO, FPO and DPO addresses.
We do not ship outside the United States.
2. How long it takes
There are two separate periods. Add them together to estimate when your order arrives.
Our part. We dispatch orders within 1 to 3 business days of receiving them. Business days are Monday to Friday. We are closed on weekends and public holidays, and orders placed on those days are processed on the next business day.
The carrier's part. The delivery estimate shown at checkout is the carrier's transit time and begins when the carrier receives your order. It is an estimate provided by the carrier, not by us.
We do not guarantee a delivery date. We do not offer guaranteed, expedited or dated delivery.
If we cannot dispatch within 1 to 3 business days, we will tell you, and you may cancel the order and receive a refund for any items not dispatched.
3. Why coffee is not dispatched instantly
Coffee is roasted for your order. Orders enter our roast and dispatch schedule as soon as they are placed.
4. Carriers
We ship using USPS and other carriers we select.
We choose the carrier and the service. You cannot specify either.
APO, FPO, DPO and PO Box deliveries are sent by USPS.
5. What shipping costs
| Order total | Shipping |
|---|---|
| $0.00 to $39.99 | $7.90 |
| $40.00 and above | Free standard shipping |
Shipping is charged at checkout in addition to the price of the goods, and is shown to you before you pay.
Order total means the value of the goods after any discount and before tax.
We may change these rates at any time. The rate shown at checkout applies to that order.
6. Tracking
You will receive a shipment confirmation email with a tracking link once your order has been handed to the carrier.
Tracking information is generated and updated by the carrier. We do not control it and we are not responsible for its accuracy or availability.
7. Delays
Transit times are estimates and are not guaranteed.
We are not liable for any delay caused by the carrier, by weather, by a natural event, by a public holiday, by an address problem, by customs or inspection, or by anything else outside our reasonable control.
A delay in transit is not a basis for a refund.
8. Risk of loss
Risk of loss and damage passes to you when we hand your order to the carrier.
From that point the order is yours. Our Terms of Sale deal with this.
9. Delivery, and what happens if nobody is there
The carrier delivers to the address you entered, and may leave the order without a signature.
Where the carrier records the order as delivered, we treat it as delivered.
We are not liable for an order that is left at your address and then lost, stolen or damaged.
Where a delivery attempt is unsuccessful, the carrier follows its own process, which may include further attempts, a collection point, or return to sender. Where an order is returned to us because it was not collected, we do not refund it.
10. Addresses you enter
You are responsible for the delivery address you enter, including the apartment or unit number.
Check it before you pay. Once an order is placed we cannot guarantee that an address can be changed.
Where an order cannot be delivered, is returned to us, or is delivered to an address you entered incorrectly, we are not liable for it and it is not refundable. Where we agree to send a replacement, you pay for the goods and the shipping again.
11. Orders that arrive damaged, or do not arrive
Our Returns and Refunds Policy sets out what to report, what to include, and the time limit that applies.
Reports that fall outside those conditions or time limits are not considered.
12. Wholesale and trade
This policy does not apply to wholesale or trade orders.
13. Changes
We may change this policy at any time by posting an updated version to this page with a new last updated date. Changes take effect when posted.
The version in force when you place your order applies to that order. Placing a further order after an updated version is posted means you accept the updated version for that order.
14. Contact
Gumption Coffee
support@gumptioncoffee.com
Last updated: 4 Aug 2026